Email Support
Connect directly with our dedicated technical support crew for platform setups, filings questions, or billing assistance.
Support & Success
We are here to support your business at every stage of your growth. Schedule strategic demo consultations, get email assistance, or send us a secure message below.
Partnerships & Demos
Book a live, 30-minute demonstration of the Gotavi orchestration platform with our integrations team.
Self-Service FAQ
Explore our structured knowledge base and self-service articles below to find immediate answers to common questions.
The Gotavi Service Standard
Dedicated to delivering high-efficiency support to keep your operations running smoothly.
Rapid Response
Critical operational and onboarding inquiries are processed and resolved on an expedited schedule, targeting a rapid response window.
Human-First Communication
Say goodbye to infinite automated chatbot loops. Connect directly with real corporate filings specialists, fintech builders, and platform success managers.
SOC 2 Aligned Execution
Your conversations, uploaded documentation, corporate records, and message payloads are transmitted securely and fully protected under continuous compliance monitoring.
Frequently Asked Questions
What is Gotavi's business model?
Gotavi is a consolidated business orchestration platform that replaces fragmented services by combining company formation, operational compliance, secure payment processing, and embedded commercial insurance under a single customer panel.
Do you offer flexible pricing plans?
Yes. We provide transparent subscription structures tailored to startups, professional services providers, and white-label enterprise partners. You can choose monthly, 6-month, or annual billing cycles based on your scale requirements.
How long does it take to form a company?
Processing times vary depending on your selected filing state. Gotavi transmits filings instantly to state registries. Most company formations are finalized in 1 to 5 business days, with standard and expedited options available.
What is included in the Starter Launch Package?
The Starter Launch Package includes complete name verification, state filing submissions, standard operating agreements, EIN registration assistance, and lifetime compliance reminders to ensure your brand remains in active good standing.
What are Gotavi's payment processing rates?
Payment processing is available starting at 2.75% + $0.30 per transaction for founding customers, with customized enterprise tiers available for high-volume transactions.
Is Gotavi's payment processing secure?
Yes, absolutely. Gotavi delegates credit card and bank information vaulting to Payabli, a secure PCI-DSS Level 1 processor. Gotavi systems never store, ingest, or transmit raw cardholder details (PAN), maintaining full SAQ-A out-of-scope compliance.
Are your services compliant?
Yes. Gotavi partners with companies like Vanta to maintain continuous automated configuration monitoring over our secure cloud environments, and all security structures undergo continuous, independent internal audits.
How does the embedded business insurance work?
We integrate with Coverdash via secure embedded frame origins. This enables customers to evaluate and purchase General Liability, Professional Liability, and Workers' Compensation coverage inside their operational dashboard without third-party redirects.